What Are Merchant Accounts And Merchant Services?

A merchant account is a type of bank account that allows businesses to accept payments by debit or credit cards, so companies can process all their credit card transactions.   

So a merchant account is an agreement between a retailer, a merchant bank and payment processor for credit card/ or debit card online processing and transactions.

We offer a secure online payment processing service, that would allowed small business and high risk merchants to accept payments and keep your business running.

A merchant account for high risk business is similar to a bank account for business owners considered to be high risk.

A High risk payment processing requires a merchant account provider. The most important factor is to have a personalized service and solution.

Factors from credit score to industry type can categorize your business as high risk.

Your merchant account allows consumers to purchase online

What Makes a Merchant in Need of a High Risk Merchant Account?

How do you know if your business has been categorized as a high risk merchant and why is it important to make sure you have the right high risk merchant account for your business?

Not understanding the difference or the importance could have a detrimental impact on your business. Businesses that are categorized as high risk have to know who the right merchant account providers are, and those processors who are willing to process transactions for your high risk business, like Zest Payments, who are offering high risk payment processing solutions, like merchant accounts and payment gateways, to those businesses that need it most.

Merchant account providers like Zest Payments, are high risk payment processing companies that are willing to accept the liability for the increased risk associated with those categorized as high risk businesses. Surprisingly, most merchants who do fall into this class are unaware of it. For a complete list of merchants who need a successful high risk merchant account application approval and to see if your business might require a high risk merchant account, please contact us.

Also, for an overseas merchant account for high risk business, consider if you might need high risk offshore merchant processing accounts.

How to Get Approved for a Merchant Account for High Risk Business

Some merchants believe that they can get a high risk merchant account instant approval, but this option just simply doesn’t exist. High risk merchants can improve their chances of getting approved by highlighting the best features of their business. A cover letter should include relevant information, such as the industry insight of people involved in the project. Merchants should also discuss anything that makes the business stand out, such as proactive fraud monitoring, and for the sake of longevity and financial success should keep themselves away from the idea of a high risk merchant account instant approval.

Address high trading volumes in a cover letter. Trading volumes impact the risk to the processing company. Showing a strong processing history with a great deal of money moving through the business can increase the chance of approval.

Finally, high risk merchant accounts should have a plan to address long fulfillment duration. Fulfillment duration refers to the amount of time it takes between when payment is collected and when the service or product is delivered. The longer the fulfillment duration, the higher the risk of chargebacks, and thus the riskier the business. Reducing the fulfillment duration or showing strong reserves makes the merchant a lower risk. Contact us for information on international businesses who need offshore high risk merchant account providers and gain insight on how to get approved for a high risk international merchant account.

What is a Chargeback?

Chargebacks are also known as credit card charge reversals. A chargeback is an alternative for customers to receive their money back in the case that they find fraudulent transactions on their credit card statements and is particularly common for businesses with high risk merchant accounts.

Banks have a special interest (because of their particular commission) in pursuing chargeback claims. So, many dishonest customers misuse this procedure, which causes a growing number of unwarranted chargebacks. The more high risk merchant account chargeback claims you have against you, the more that payment processing providing companies will avoid your business altogether. Therefore, it’s no surprise that retailers with high risk merchant accounts are currently going above and beyond to stop chargebacks as much as possible. The demand for businesses to take measures to protect against chargebacks is becoming more and more prominent every year. All retailers with high risk merchant accounts need to learn how chargeback claims can be handled and how to seek high risk merchant services to protect their businesses from fraudulent chargebacks.

How do Chargebacks play a role for your High Risk Merchant Account?

When it comes to credit/debit card payment processing, you might have difficulty getting approved for a high risk merchant account due to of any number of factors that categorize businesses as high risk such as fraud, bad credit, or a high ratio of chargebacks.

Retailers that are categorized as high risk merchants need to be aware of the hurdles they might face on their journey to securing a payment processing company. Zest Payments specializes in the high risk industry and understands all the ins and outs connected with businesses of this type. Zest Payments knows how to handle credit card payment processing for virtually any business model and offers options for chargeback protection along with a merchant account for high risk business.

High Risk Merchant Accounts and Payment Gateway Solutions

High-risk credit and debit card processing works in a similar way to face-to-face payments. If you require a high-risk merchant account gateway some of the same restrictions you come up against with high street bank and mainstream merchant providers will apply. However some offer high risk merchant accounts ensuring safety and security for both you as a company and your customers.

Often high risk merchant providers view applications on a case-by-case basis, so it’s important you present your application effectively. At Zest Payments we work with businesses to develop these applications to secure best high risk merchant account possible based on the needs of your business.

The Zest team has high risk merchant accounts for businesses with high risk payment processing volumes of $20,000-$100,000,000+ per month. Our gateway and other high risk merchant services give you access to information regarding your merchant account for high risk business, including individual transactions and batch totals with comprehensive reporting tools. Merchant Payments Acceptance Corp’s end-to-end solution offers flexible products and high risk merchant account services that enable merchants to accept nearly all types of electronic payments including major credit cards: MasterCard®, VISA®, American Express®, Discover®, Diners Club International®, signature debit cards Gift and loyalty cards, and even for a high risk ACH merchant account.


Who needs an offshore merchant account?

Offshore merchant accounts allow non-US companies, and businesses whom cannot get approved through domestic credit card processors to accept credit cards from their customers. Offshore merchant accounts are also useful for higher-risk business types, that are typically prohibited from processing through US processors.

What will an offshore merchant account do for me?

An offshore merchant account will allow you to accept credit cards from your customers. Offshore processing is typically done online through a website or by manual entry into a virtual terminal. Depending on location, it may also be possible to process by swiping customer cards through traditional credit card machine.

Why is it Important to Have the “Right” Payment Processor for your Offshore Merchant Account?

The bank can close your international account and hold funds, even without notice. This means you have no way of selling your products or services internationally, it will stop all cash flow entirely, and the money you earned from the products or services you sold internationally could be held by the banks for months.

When you start off with the international payment processors, you increase the prolonged longevity of the account. The bank’s underwriting or due-diligence does not end after the account has been opened. There is ongoing risk monitoring that is associated with all offshore merchant accounts.

Many eCommerce companies and businesses processing international payments outside the United States have difficulty finding international merchant accounts and therefore can’t expand their presence online. Consequently, e-commerce merchants reach a plateau, and are not able to process multi-currency transactions. Without global merchant accounts, the ceiling for an eCommerce business is rather low.

Don’t Miss Out on International Business

Starting out with the international merchant account betters the odds that the acquiring banks will be more lenient. Give your customers the opportunity to pay with a global merchant account in their local currency. Grow your business and achieve new markets. Many times the approval process can be quick and many companies like Zest Global Pay provide free quotes for your international merchant account.

Our assortment of online, real-time payment processing options allows you as an online retailer, the opportunity to expand your company around the world to places like Canada, the United Kingdom, the European Union, Australia, Hong Kong, Singapore, and more.

What is CRM?

CRM (Customer Relationship Managment) is the set of practicesbusiness strategies and technologies focused on the relationship with the client.  The key to achieving the best performance of a CRM is that its functionalities match the needs of your company; that is, a personalized CRM. That ensures your business being able to choose the modules and benefits that you may need at any time.

Thanks to Zest Payments CRM, sell removes the friction from deal updates so your team can always access, analyze, and collaborate on relevant deal data. Make calls, send emails, schedule meetings… Our Customer Relationships Management will help you segment, manage and keep your business organised athrough real-time alerts so you are aware of unique business spot opportunities.

Looking for an E-Commerce Credit Card Processor?

As experts in eCommerce merchant services, we’ll get your business ready to accept eCommerce credit card payments and other forms of electronic payments with customized online payment processing solutions. At Zest Payments, we are the leading authority in providing eCommerce merchant services, eCommerce merchant accounts, and eCommerce credit card processing solutions for a vast array of industries.


If you own a business in one of the many industries that are labeled by acquiring banks as “high risk,” the popular electronic payment platforms may decline your online merchant account and freeze sales debit and credit card sales collected. A solution would be to seek experts who can provide eCommerce merchant services, like we do at Zest. We can put you in touch with the right eCommerce credit card processor from the start, so you are never without online payment processing solutions.

Certain industries are thought to be high-risk. Firms in this class typically have very high discount rates and big security reserves. A retailer is usually classified as high-risk if the business has a greater chance of fraud and chargebacks. These types of businesses need a high risk internet merchant account and eCommerce credit card processor.

What’s most important when seeking out credit card processing?

Credit card processing providers tend to offer similar services, therefore it’s often like comparing apples to apples when deciding between one over another. If you’re a business owner and plan to accept credit card payments, whether it’s in-person or online, you’ll need a credit card processing provider that can satisfy your company’s unique merchant needs.

Although you will need to pay some costs and ongoing fees, the ability to accept credit card payments, along with cash, increases your day-to-day earnings considerably and boosts the overall gains of your business.

When it comes to credit card processing, it’s no wonder that Zest Payments are the industry leaders in the payment processing provider game. We’ve done the work to set you up with complex solutions and helpful tips for quickly getting you on the road to payment processing so you can accept credit card payments online.

How do I get reliable payment processing?

One important aspect in getting approved for reliable payment processing is to be completely upfront with the credit card processing company. If not, your merchant account will likely be closed without notice and your company and revenue flow is going to be disrupted. If you are honest and utilize a reliable payment processing company from the start, it will benefit you in the long-term.

If you have had a merchant account before, give your previous payment processing history when applying for a new merchant account. Even if you have been denied service or dropped from an aggregate previously, you can still find a payment processing with a company that’ll work with you and your specific needs.

We talk to each and every retailer to get a clearer idea of their business needs and which payment processing solutions would best suit their needs. Zest Payments is extremely transparent about its process and its pricing and can offer payment processing solutions to merchants at the lowest rates in as little as six hours.

Why is it important to accept credit card payments?

It is important for your business to accept credit card payments primarily because we now live in a highly digital, online for everything, technologically advanced world – one in which whatever consumers want are as close to being purchased as a click on their smartphones. For this reason alone, it’s mind-boggling that there are still some companies that do not accept credit card payments as a purchasing method.

Additionally, it is estimated that by 2019, that online shoppers will likely be spending a whopping $39 billion, and businesses will need to accept credit card payments if they want into this market. If your company is unable to accept credit card payments, then you are missing out on a huge slice of the revenue pie, which allows for your competition to gobble up your portion.

In the end, being able to accept credit card payments will help to expand your customer base, especially to those who are more likely to purchase online, which will only keep your customer base growing as consumers learn that they can trust your business for their shopping needs.

Do I need mobile credit card processing?

The short answer is yes, you definitely need mobile credit card processing. Everyone likes to have choices, and your business’s ability to accept credit card payments, from the comfort on their own homes via mobile, provides customers with the ability to choose the way they want to pay from wherever they might be.

Being given the option to pick their preferred method of credit card processing from the convenience of their mobile phones (via mobile credit card processing) can boost customer loyalty.

A customer who can not pay with their preferred way of payment, especially if mobile credit card processing is not an option for them, a customer is more likely to stop buying with you if they don’t have the freedom of credit card processing from their mobile phones – what’s more, if your competitors are making it that much easier for them to shop elsewhere, they absolutely will.